Big Thinkers 💡 Blog

Where Ideas Come to Life!
Discover how we leverage Innovation, Experience Strategy, and Human-Centered Design to create Smarter Businesses – where customers are delighted, employees are empowered, and your business is healthy!

Articles

7 Bad Habits of Business Owners (and What to Do Instead)

Jerren Hanley

Jan 16, 2025

How Human-Centered Design Transforms Service Businesses

Traditional business strategies often focus on short-term gains and hard metrics, but what if there's a better way? What if prioritizing people—both your customers and your employees—could be the key to unlocking sustainable growth and success?

Articles

Sep 29, 2024

A Small Business Owner's Journey to Human-Centered Success

Sales were dropping, customers weren't returning, and employee morale was low. It felt like everything was falling apart. I was frustrated and stressed."

Articles

Oct 30, 2024